This Privacy Policy explains how jlll Casino collects, uses, stores, and protects personal information provided by Filipino players and visitors to jlll.bet. By using jlll Services, you consent to the data practices described herein.
jlll's data practices comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the implementing rules issued by the National Privacy Commission (NPC).
All data transmitted between your browser and jlll servers is protected by TLS 1.3 encryption — the same standard used by BSP-regulated Philippine banks and major e-wallet providers.
Under RA 10173, Filipino jlll players have the right to access, correct, object to processing of, and request deletion of their personal data held by jlll.
1.1 jlll Casino ("jlll," "we," "us," "our") is the data controller responsible for the personal information of Players and visitors collected through the jlll.bet platform. jlll operates under PAGCOR authorization and is subject to the data protection obligations imposed by the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and its Implementing Rules and Regulations.
1.2 jlll has designated a Data Protection Officer ("DPO") responsible for overseeing compliance with the DPA and this Privacy Policy. Contact details for the jlll DPO are provided in Section 16.
2.1 This Privacy Policy applies to all personal information collected by jlll from: (a) registered Players who have created a jlll account; (b) individuals who browse jlll.bet without registering; (c) individuals who contact jlll's customer support; and (d) individuals who participate in jlll promotions or competitions.
2.2 This Policy should be read in conjunction with jlll's Terms & Conditions, which govern the broader contractual relationship between jlll and its Players.
This Privacy Policy is written in English, which is the legally binding version. Filipino players may contact jlll support for clarification of any provision in Filipino language.
jlll collects the following categories of personal information, depending on the nature of your interaction with the platform:
| Data Category | Specific Data Points | Collection Trigger |
|---|---|---|
| Identity Data | Full legal name, date of birth, government ID number and type (UMID, SSS, PhilHealth, driver's license, or passport) | Registration; KYC verification |
| Contact Data | Email address, Philippine mobile number, city/province of residence | Registration; support interactions |
| Financial Data | GCash mobile number, bank account details (masked), deposit and withdrawal transaction history | Deposit/withdrawal processing; KYC |
| Gaming Data | Bet history, game session logs, win/loss records, bonus redemption history, wagering activity | Platform use; regulatory compliance |
| Technical Data | IP address, device type, browser version, operating system, session timestamps, login activity log | Automatic collection during platform access |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Customer support interactions |
| Preference Data | Language preference, notification settings, responsible gaming limit configurations | Account settings changes |
3.1 jlll does not intentionally collect sensitive personal information beyond what is strictly required for identity verification, regulatory compliance, and fraud prevention. Credit or debit card numbers, if applicable, are processed by PCI DSS-compliant payment processors and are not stored on jlll servers.
jlll collects personal data directly when you: register a jlll account; complete KYC verification; make a deposit or request a withdrawal; contact jlll's support team via live chat or email; participate in a jlll promotion or survey; or update your account settings and preferences.
jlll automatically collects technical and usage data when you access jlll.bet, through server logs, session cookies, and analytics technologies. This includes your IP address, device identifiers, browser characteristics, and interaction patterns on the platform. See Section 11 for full cookie disclosure.
jlll may receive data about you from: (a) payment processors (GCash, Maya, BPI, BDO, Metrobank) during transaction verification; (b) identity verification service providers used for KYC processing; (c) PAGCOR and government authorities where required by law; and (d) fraud detection and anti-money laundering screening services.
Under the Philippine Data Privacy Act, jlll processes your personal data on the following legal bases:
jlll uses collected personal data for the following purposes:
6.1 jlll does not use your personal data to make automated decisions that produce legal or similarly significant effects on you, without the opportunity for human review.
7.1 jlll does not sell, rent, or trade your personal data to third-party advertisers or data brokers under any circumstances.
7.2 jlll may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
7.3 All third parties with whom jlll shares personal data are required to process that data in accordance with the Philippine Data Privacy Act and jlll's data protection standards.
8.1 jlll's primary data infrastructure is hosted within the Philippines or in jurisdictions that the National Privacy Commission recognizes as providing an adequate level of data protection.
8.2 Where personal data is transferred outside the Philippines — for example, to game software providers or technology infrastructure partners based abroad — jlll ensures that such transfers are protected by contractual data protection clauses at least equivalent to the standards required by RA 10173, or that the recipient country provides an adequate level of protection as determined by the NPC.
9.1 jlll retains personal data for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable Philippine law. The following retention schedules apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | PAGCOR licensing; AMLC obligations |
| Financial Transaction Records | 5 years from transaction date | AMLC Act; tax regulations |
| Gaming Session Logs | 2 years | PAGCOR audit requirements |
| KYC Documents | 5 years post-account closure | AMLC Act; RA 9160 as amended |
| Support Communications | 3 years | Dispute resolution; legal claims |
| Technical / Log Data | 12 months | Security & fraud investigation |
9.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be linked to an identifiable individual.
10.1 jlll implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Specific measures include:
10.2 In the event of a personal data breach that is likely to result in harm to affected Players, jlll will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected Players without undue delay, in accordance with the DPA's breach notification requirements.
11.1 jlll uses cookies and similar tracking technologies on jlll.bet to enable platform functionality, maintain your login session, and analyze aggregate usage patterns. The following categories of cookies are used:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session authentication, security tokens, login persistence (if "Remember Me" selected), CSRF protection | Session / 30 days |
| Functional | Language preference, responsible gaming limit display, last-played game memory | 1 year |
| Analytics | Aggregate page view counts, feature usage patterns, error tracking — no individual profiling | 90 days |
11.2 jlll does not use third-party advertising or retargeting cookies. No jlll cookie data is shared with advertising networks or social media platforms.
11.3 You may configure your browser to block or delete cookies. Blocking strictly necessary cookies will impair jlll's ability to maintain your login session and may affect platform functionality.
Under the Philippine Data Privacy Act of 2012, registered jlll players who are Philippine residents have the following rights with respect to their personal data:
12.1 To exercise any of the above rights, contact jlll's Data Protection Officer as described in Section 16. jlll will respond to valid requests within 30 days.
13.1 jlll's Services are strictly restricted to individuals aged 21 years and above. jlll does not knowingly collect personal data from any person under 21 years of age. Age verification is conducted at registration through date-of-birth collection and, for withdrawals above threshold amounts, through government-issued ID verification.
13.2 If jlll becomes aware that personal data has been collected from a person under 21 years of age, that account will be immediately suspended, all data associated with the account will be deleted or quarantined, and the matter may be reported to PAGCOR in accordance with jlll's regulatory obligations.
14.1 jlll.bet does not contain links to third-party websites (other than within the navigation structure of jlll's own platform). Where links to Philippine regulatory bodies or responsible gaming resources may be referenced in jlll's information pages, jlll is not responsible for the privacy practices of any third-party website and encourages Players to review those sites' privacy policies independently.
15.1 jlll reserves the right to amend this Privacy Policy at any time to reflect changes in Philippine law, NPC guidance, PAGCOR requirements, or jlll's data practices. Material amendments will be communicated to registered Players by email or in-platform notification at least 7 days prior to taking effect.
15.2 The current version of this Privacy Policy is always available at jlll.bet/privacy-policy. The "Last Updated" date at the top of this page indicates when the most recent revision was made.
For any privacy-related inquiry, data rights request, or complaint, Players may contact jlll's Data Protection Officer:
You also have the right to submit a formal complaint to the National Privacy Commission of the Philippines (NPC) if you believe jlll has not adequately addressed your data privacy concern. NPC contact details are published on the official NPC website.
Now that you understand how jlll protects your information, you can play with confidence. Secure, transparent, and PAGCOR-regulated.
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